Satellite technology offers unmatched internet access for Scottish ferry passengers

Thousands of tourists and ferry travellers in Orkney are enjoying complimentary ultra-fast internet access as part of a public sector-funded pilot project operating on three Orkney ferries in northern Scotland.

This advanced satellite-based service enables passengers to work while traveling, download movies, stream music, shop online, and browse the web - essentially replicating the connectivity they have at home.

Moreover, ferry staff benefit from enhanced operational efficiency, including improved back-office functions, maintenance tasks, and electronic transactions. In adverse weather conditions, this online connectivity also equips ship captains with vital information on weather and sea conditions during their journeys.

This initiative marks the first of its kind in the UK, funded by the Scottish Government and managed by infrastructure body, the Scottish Futures Trust in collaboration with Orkney-based CloudNet IT Solutions, Orkney Islands Council, Orkney Ferries and Highlands & Islands Enterprise.

Running for nine months, the pilot targets the Outer North Isles ferry services managed by Orkney Ferries, aligning with the Scottish Government’s efforts to provide better services to island communities, ultimately encouraging community growth, repopulation and greater resilience in rural areas.

The project aims to showcase the advantages of high-speed internet access for marine public transport, advocating for its adoption on other longer ferry routes across Scotland while also assessing the performance of satellite antennas under challenging northern maritime conditions.

The service leverages low earth orbit (LEO) satellites, delivering speeds of at least 200 Megabits per second, with Wi-Fi technology distributing the signal throughout the vessels.

The satellite network consists of over 7,000 satellites in various orbits around the Earth, each passing overhead every 10-15 minutes. The ferries’ terminals automatically connect to the nearest satellite, positioned about 800 miles above the Earth and traveling at approximately 17,000 miles per hour.

Business Minister Richard Lochhead said:  “The technology behind this pilot has a tremendous potential to improve travel for island commuters and visitors.

“By trialling advanced connectivity on our public transport, we are not only making journeys much more enjoyable and productive, but also taking a significant step towards bridging the digital divide in our rural and island communities.

“This initiative strengthens the Scottish Government’s commitment to ensuring that every citizen, regardless of location, can access improved public services and opportunities.”

Councillor Mellissa Thomson, Chair of the Board of Orkney Ferries, said: “Some routes can take as long as three hours, making this pilot excellent news for our passengers by providing them a seamless digital service throughout their journey, allowing them to connect with friends, family, or conduct important business.”

Greg Whitton, Director of CloudNet IT Solutions, expressed, “We are proud to spearhead this innovative initiative, transforming the digital experience for Orkney ferry passengers. With ultra-fast satellite internet, we are raising the bar for connectivity, ensuring all travellers can access essential digital services. This project enhances not only the passenger experience but also demonstrates how innovation can improve operational efficiency and inclusivity, advancing Scotland's digital strategy for a more connected nation.”

Neil Rutherford, Senior Associate Director for Digital Connectivity at the Scottish Futures Trust, added, “We are working with partners across Scotland to develop and implement innovative solutions that enhance sustainable connectivity in rural areas, both on land and at sea. This pilot exemplifies our commitment to delivering a world-class internet service for ferry passengers and staff, even miles away from the Scottish mainland.”